Our licensed and experienced dog groomers will take the utmost care of your dog or cat in Franklin. We use ONLY all-natural shampoos, aromatherapy and leave-in conditioners. You can trust our award-winning groomers with your furry kid!
If you are a new client or even an existing client, we would like to request you read our blog on grooming by clicking HERE.
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ORGANICS AND HEALTHY GROOMING
We strongly believe in the finest all-natural grooming products for your dog or cat. Many shampoos and conditioners contain harsh chemicals, alcohol or salt and can irritate or dry your pooch’s skin. At Dee-O-Gee we’ve selected the finest natural and organic spa products, suitable for pets with the most sensitive of skin.
We also offer a DELUXE SPA PACKAGE treatment which includes ALL the things. (blueberry facial, mud bath for sensitive skin, etc. Just ask us about it!)
If you are a new client or even an existing client, we would like to request you read our blog on grooming by clicking HERE.
NO SHOWS and LAST MINUTE CANCELLATIONS - 48-hour notice of cancellation REQUIRED
We have been experiencing an increase in no shows and last-minute cancellations as many grooming salons have also. This does affect perosnal income for our amazing groomers since their pay is based on commission. When a client no shows or cancels last minute, the groomer does not have enough time to re-book the appointment slot or call a client from our waiting list.
Going forward from December 1, 2022, for all new clients we require a 20% credit card deposit for every grooming appointment scheduled.
Please note that we require a 48-hour notice for cancellations. ALL cancellations must be made in writing within the original confirmation text stream - not only verbally - otherwise we have no proof that the appointment was actually cancelled.
Cancellations may be called in verbally but you must ALSO respond in writing within the original appointment text stream to cancel.
With the first no-show, 100% of the groom price will be charged.
For all future appointments, pre-payment of 100% of the groom price will be required up front.
Thank you for your understanding. We love and appreciate all our clients and we value our groomer's time and schedules as well.
NO REFUNDS ARE OFFERED ON GROOMING. Our groomers work hard and they don't work for free. If there is an issue please contact us and we will do what we need to make it right and make you happy.
The most common issue at ANY grooming facility is a matted coat and a shave-down. If a dog has to be shaved down, there is always a very good reason and it is always discussed at check-in with your groomer.
We are a non-torture facility, which means we will not snatch, pull, de-matt, and torture a dog trying to gets knots out just to keep them longer and "fluffier". Small amounts of de-matting can sometimes be accomplished with minimal discomfort, but if not then a shave down is absolutely necessary. To prevent shave-downs, regular groomings scheduled at around 6 weeks are a must as well as regular brushouts at home.
15 MINUTE LATE POLICY. We politely would like to ask that you arrive on time for your appointment. We have such high demand on our schedule that we must stay on track. We are really sorry for any inconvenience it may cause, but if you arrive more than 15 minutes late, we MAY have to reschedule you for another day. Thank you for understanding.
We require a veterinarian certificate indicating non-expired proof of vaccination for Rabies, You can bring in the paperwork, or show us on your phone, or you can have your vet email us at franklin@dee-o-gee.com to submit vaccination records.
An effective form of flea control is recommended for all in-state dogs. Out-of-state guests must have a current flea & tick treatment in place. Natural remedies are ok with us!
No worries. Just schedule your dog for a spot at Daycare and your furry kid can hang out with our crew. Easy peasy!
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Give your bathroom tub a break and bring your d-o-g to Dee-O-Gee Franklin!
Tropiclean all natural shampoos, brushes, towels, high-powered dryers, tubs, water, and instructions … everything you DON’T have at home!
Your dirty dog, a good attitude and eagerness to have fun with your furry kid.
Bring in your new puppy or newly adopted pup within the first 30 days* of adding a new ‘furry kid’ to your family and the first DIY wash is on us! We love this special time when a new dog comes home and it helps to ease the transition if your dog is clean and smelling good.
*For non-puppies, must show paperwork from animal shelter within 30 days of adoption to qualify.
After trying other places, we decided to give Dee-O-Gee a try. What a pleasant surprise! These guys did a great job with my Shih Tzu! And she was so happy. They texted me when they started and sent a pic of her when she was done. They even brushed her teeth for me!
I highly recommend Dee-O-Gee!
- Mitch Franklin, TN